PRIVACY POLICY
Please read this privacy policy to understand how we use and protect any information that we collect about you.
This privacy policy is intended to assist you in making informed decisions when using our Site and any services provided through it.
YOUR CONSENT
By visiting our site and/or registering as one of our clients you consent to us collecting, storing, using and (if applicable) transferring your personal information in accordance with this privacy policy, including photographs taken at our venues that may feature guests.
If we decide to change our privacy policy, we will post those changes on this page, to keep you aware of the way we collect, use and disclose information.
THE INFORMATION WE COLLECT
Information is collected from you when you register with us, or when you contribute to or use some of the advanced features on the site. The information we collect is clearly set out on the web page where we collect it. See for example our account registration page and order form or contact us page. In addition, we may collect your IP address and use cookies unless you configure your web browser not to accept them.
COOKIE POLICY
Our website uses cookies to ensure that you get the most out of our website and so that we can tailor our services to you. Cookies are small amounts of information in the form of text files which we store on your computer. Cookies allow us to monitor website traffic, improve the website usability and to personalise the content of the website for you.
We may use an analytics service provider for website traffic analysis and reporting. Analytics service providers generate statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to the website may be used to create reports about the use of the websites and the analytics service provider will store this information.
In addition, advertisers whose advertisements appear on the website, and other third parties who use our technology to store or collect data, may use and place cookies on your computer and we have no control over this. Please consult the terms and conditions and/or privacy policies of such third parties to find out how they collect and use your personal data and to establish whether they use cookies and what they may use them for.
A few of the methods that may be used to store or access information already stored on your computer are as follows (although note that subsequent technology and methods may be developed):
- Cookies. A cookie is a text file placed on a device when a user visits a website. Cookies can be temporary (e.g. session) or permanent (e.g. persistent). They can also be first party (e.g. placed by us) or third party (e.g. placed by a third party advertiser or ad server).
- Flash Cookies. A Flash cookie (or locally shared object) is a data file placed on your device via the Adobe Flash plug-in that may be built-in to or downloaded by you to your device. This can operate across all your browsers
- HTML5. HTML5 cookies can be programmed through HTML5 local storage and do not require a plug-in.
- ETag or entity tag. An opaque identifier assigned by a web server to a specific version of a resource found at a URL that acts as a form of device identifier.
YOUR CONSENT TO OUR USE OF COOKIES
You have the right to object to the use of cookies. We provide information about our use of cookies on our Sites in this privacy policy and through our cookie information page, which is linked in a pop-up banner when you first visit one of our Sites. If you do not change the settings on your internet browser to disable, remove or reject cookies, you are deemed to consent to our use of cookies on our Sites. Please note that we are not required to obtain your consent to the use of cookies where storage of, or access to, the information collected by such cookies is strictly necessary for us to provide the services that you have requested.
If you do not wish for cookies to be installed on your computer, you can change the settings on your internet browser to disable, remove or reject cookies. For more information about how to do this, you should consult the “Help” section of your browser. In some but not all instances, cookies can be blocked in the future by selecting certain settings. Each browser you use will need to be set separately and you will see that different browsers offer different functionality and options in this regard. Please note that rejecting cookies via your browser may not be effective with regard to HMTL5 and Flash cookies (which are explained in more detail above). For information on disabling Flash cookies, please go to Adobe’s website www.adobe.com.
Each time you revisit our website your ability to restrict the use of cookies is subject to your browser settings and limitations at the time. Please be aware that if you disable, remove or reject cookies, some parts of our website may not work and we may not be able to provide you with our services and/or fulfil your orders.
THE WAY YOUR INFORMATION IS USED
We may use your information in the following ways:
- To ensure that content from our website is presented in the most effective manner for you and your computer;
- To provide customer service to you in relation to your use of this website, to deal with enquiries and complaints relating to the use of this website;
- Notify you every now and again about important changes to the website or our services;
- To administer, support, improve, optimise and develop our website (including any advertising present on our website);
- To enable us to provide our services to you and to process your orders for specific goods and/or services.
- To produce reports on our customers’ preferences, interests and buying habits (these reports will not identify you in any way); and
We may also use your information to notify you of our services and our exciting new offers if you have either requested marketing communications from us or consented to receive marketing communications when you registered for one of our services. If you do not want to receive such marketing communications, please tick the appropriate box on the website registration page. You may opt out of receiving such marketing communications at any time by following the instructions below.
We may permit selected third-party partners or affiliates of ours to provide you with information about their products and services which may be of interest to you, as long as you have consented to receive marketing communications from our selected third parties for such purposes.
You have the right to be forgotten whereby you may opt out from receiving marketing communications and further communication at any time by notifying us in writing, contacting us cooking@olivebranchcooking.co.za or alternatively by following the procedure to ‘unsubscribe’ that is specified in any marketing email that you receive.
THIRD PARTY SITES
Our Sites may contain links to websites that are operated by third parties such as our payment gateway. We do not control and accept no liability or responsibility for those websites and this privacy policy does not apply to those websites. Please consult the terms and conditions and privacy policies of those third party websites to find out how they collect and use your personal data.
DATA PROTECTION
The preamble to the Protection of Personal Information Bill, 2009 (“POPI”) states that it will regulate, in harmony with international standards, the processing of personal information by public and private bodies in a manner that gives effect to the right to privacy subject to justifiable limitations that are aimed at protecting other rights and important interests.
Users of the Olive Branch Cookery School website acknowledge Olive Branch Cookery School takes the protection of personal information seriously, and in particular the compliance with data privacy laws such as POPI.
SECURITY
Keeping information about you secure is very important to us and certain sections of the website may encrypt data using SSL or a comparable standard. However, no data transmission over the Internet can be guaranteed to be totally secure. As a result, whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk.
ACCESSING YOUR INFORMATION
You may at any time request access to your personal data by contacting us using the contact details set out below. We reserve the right to ask you for proof of your identity and this will be free of charge, unless the request is unfounded, excessive or repetitive.
CONTACTING US
Olive Branch Cookery School where you order goods and/or services from, is your data controller in relation to any personal data that you provide to us. If you wish to know what information we hold about you or if you have any queries about this privacy policy, our website practices or your personal dealing with our website, you can contact our nominated representative for dealing with data protection issues, who can be contacted at cooking@olivebranchcooking.co.za
